Oh no my Viking refrigerator is not working as it should! What should I do? Well much depends on the exact problem. There are a number of fairly common problems experienced by Viking refrigerators, and some of them you can solve pretty easily on your own once you know what they are.
There are some issues though, that will require that you call a trained service technician. How can you distinguish between the issues and figure out what you need? Let’s talk about a few common problems and some step-by-step instructions on how to fix them.
Viking Refrigerator Stopped Working
When a refrigerator simply stops working it can either be one of the easiest problems in the world to fix or one of the worst things that can happen. Quite often it is the power source that prevents a refrigerator from working. Pull your Viking refrigerator away from the wall and make sure that the power cord is plugged snugly into the back of the refrigerator.
If the cord is plugged in properly the next thing that you should check is the outlet itself. This can be tested easily by plugging in a working appliance to see if it turns on in the outlet. If it does not turn on your likely have a fuse or circuit breaker issue that you need to repair.
Adjusting your refrigerator to a cooler setting can solve the problem for some refrigerators, and other models will stop working if a bulb needs to be replaced. All of these fixes are quick and simple, and you can complete them without the help of a service technician.
If after trying these fixes you find that your refrigerator is still not working properly it may be a wiring issue, thermostat problem, or compressor malfunction. All of these issues require the services of a Viking repair technician.
Making Strange Noises
On the one hand it is good to know that the main problems that cause a Viking refrigerator to make strange noise are limited to three. The down side is that most of the problems that cause the refrigerator to make strange noises also require the services of a technician.
Where is the noise coming from? This is a key question that must be answered if you want to diagnose what the problem is. In general refrigerator noises come from either the bottom of the refrigerator, the back of therefrigerator, or from somewhere in the freezer.
Noises from the bottom of the refrigerator almost always mean that the drain pan is loose. Duct tape or zip ties are quick fixes for this problem, and they are usually sufficient to stop the refrigerator from making noise. If tightening the drain pan does not seem to solve the problem you need to call a technician.
When noises come from the back of the refrigerator or from inside the freezer it usually means that the fan or the compressor is on its way out. Replacing a compressor or a fan is not the kind of task that you should attempt on your own. Call a professional and get the job done right.
Not Cooling Like It Used To
Frost build-up is the number one culprit for a refrigerator not cooling like it should. Even high end Viking refrigerators can have a problem with frost build-up. If the defrost system is malfunctioning it can cause the frost to build-up quickly. Here’s how you can check to see if defrosting is a problem.
Change the thermostat setting to “OFF” after you take all of the food out of your refrigerator. Leave the door open for 24-28 hours to allow the refrigerator to defrost and get to room temperature. A few towels placed at the base of the refrigerator will ensure that you catch all of the melting frost. After the defrost is completed you can turn the thermostat back to normal and see if the refrigerator is working properly.
If the refrigerator is back to normal you know that you need to replace either the defrost thermostat, the timer, or the heater. A Viking refrigerator technician is trained to replace any of those parts. On the other hand, if your refrigerator is still not cooling off properly after the defrost you have a compressor issue. A service technician must handle compressor issues, and unfortunately it is a kind of pricey repair.